Delete your RapidReady Command account

1. Sign in and open Profile.
2. Tap Delete my account (the last line).
3. Read what it does, tick I understand, type DELETE and tap Delete my account.

Client portal: tap Delete my login at the bottom of the portal. Company owners: if there is no other owner, choose Close my company and delete my account (the company stays open 30 days first).

We delete the account 7 days after you ask. You are signed out at once and we email you the date. Your manager is told. Until that day you can keep it: sign in and tap Keep my account, or use the link in our email.

On that day most of it happens at once and the rest finishes within 24 hours. We email you when it is done. Deleting your account is not the same as quitting your job: talk to your supervisor about that.

Deleted:

• Your sign-in, two-step codes, passkeys, trusted phones and every signed-in session.
• Your access to every company.
• Your personal phone, photo, emergency contacts, date of birth, language, phone alerts, recent sign-ins and your security and alert settings.
• Your name and email on work records. They now say a neutral name such as "Former employee 4F2A".

Kept, because the law requires it:

• Hours, clock-ins, timesheets and pay records. Labor law makes employers keep them (29 CFR 516.5–516.6; Cal. Labor Code §1174(d)). We keep them 4 years.
• Your legal name and home address, only in your employer's payroll copy, until 4 years after your last shift. Then they are removed automatically.
• Incident, patrol and daily reports, because the company needs them for safety and legal claims (we remove names from them after 3 years).
• Invoices (7 years, for tax law) and a record of this request (24 months, Cal. Code Regs. tit. 11 §7101), under the neutral name.
• The security audit trail. It cannot be edited, so past entries keep the email you used. It is used only to keep the service secure.

More detail: Privacy Policy, Deleting your account.

Email nick@rapidreadycommand.com from the email on your account, with the subject "Delete my account". We check it is you, then delete it the same way. You can also use our privacy request form.